Our Services
At Wheelhorse Web, we help businesses and organizations build, maintain, and grow their online presence with a winning combination of technical expertise, marketing savvy and project management experience. To suit a variety of needs, we offer flat-rate projects, ongoing maintenance plans, and live support sessions. Explore the services below to see how we can support your next project or keep your existing site running at its best.
Areas of Expertise
Skip to How We Work to learn about Flat Rate Projects, Live Sessions and Maintenance Plans.
Web Development
We specialize in web development for small businesses, focusing on practical, high-impact solutions. While we can code when needed, most projects center on configuration, setup, and added functionality without unnecessary complexity. We build and refine e-commerce stores, set up automations, and add features like memberships, events, and custom forms. Using page builders like Divi and Elementor, we create layouts that are both custom and easy to maintain. Every project is designed to meet your goals, work seamlessly behind the scenes, and deliver a smooth, professional experience for your customers.
Web Design
We create custom websites that combine great design and clear messaging. Working with our graphic design partner at Trifecta Web, we design sites that reflect your brand and connect with your audience. We help prepare your website copy so design and content work together from day one. From kickoff to launch, we manage the process with clear milestones and communication, keeping your project on track. Whether your goal is to sell products, attract new clients, or share your story, we deliver a site that’s easy to update and built to grow with your business.
Digital Marketing
We offer digital marketing as an add-on for our website clients, ensuring campaigns are integrated with the platform we’ve built for you. We can implement your strategy, configure tools, and troubleshoot marketing platforms like Google Ads, social media advertising, and email systems. From setting up tracking and integrations to resolving technical glitches, we handle the details so you can focus on results. Our goal is to make your marketing technology work reliably and effectively, supporting your efforts to reach the right audience and grow your business without adding unnecessary complexity.
Hosting & Maintenance
We provide fast, reliable hosting through our DigitalOcean server, paired with ongoing maintenance to keep your site secure and up-to-date. Our service includes software updates, backups, security monitoring, anti-spam, and licenses for premium tools. For clients who need occasional extra help, we offer a maintenance plan with a built-in budget for small requests without extra invoices. By combining high-quality hosting with proactive maintenance and support, we keep your website running smoothly so you can focus on your business instead of technical issues.
Website Troubleshooting & Tech Support
When your site has a problem, we find the cause and fix it. We handle layout issues, plugin conflicts, broken forms, hosting or DNS errors, and more. For a collaborative approach, we offer live support sessions, working through issues in real time while you’re available for questions. You’ll get both the fix and a recording of the session for future reference. Whether it’s an urgent issue or a performance improvement, our focus is clear communication and lasting solutions, so your site runs smoothly and supports your business without interruptions.
Website Training
We empower clients to manage their own sites by creating custom training videos based on their exact setup. These videos walk you or your team through common updates like adding content, changing images, managing products so you can handle routine edits with confidence. Because they’re tailored to your site, they’re easy to follow and relevant long after launch. Videos are yours to keep and can be shared with new team members as they join. With the right training, you can keep your site active, updated, and working for your business without relying on outside help for every small change.
How We Work
Start a Website Project
Flate Rate | Fixed Scope | Managed Timeline
Our website projects are offered at a flat rate with a fixed scope and timeline, so you know exactly what to expect from the start. Whether you’re launching a brand-new site, giving an existing site a full redesign, improving performance and structure through a refactor, or adding new features and functionality, we’ll guide you through a clear process from kickoff to launch. This approach ensures your project stays on track, on budget, and aligned with your goals.
If you have a project in mind, book a discovery call with us and we’ll put together a proposal for you.
Plan for Ongoing Maintenance
Flate Rate + Hourly | Flexible Scope | Quarterly Commitment
Many website owners don’t realize that WordPress requires ongoing maintenance. Do you have a plan for keeping your software up to date, making sure your backups are current and monitoring security alerts? We’ve developed systems to have your website living its best life so you don’t have to worry about the technical stuff. With our maintenance plans, you also have access to high quality hosting and software that we have invested in on behalf of our clients.
If you have an active online presence and expect you’ll be sending requests for troubleshooting, changes, and new functionality on a regular basis, ask us about our maintenance plans that include a quarterly support budget.
Book a Live Support Session
Hourly | Flexible Scope | Ad-Hoc Scheduling
Tech support for websites and digital marketing has been one of our core services since our inception in 2017. We pride ourselves on finding lasting solutions to your toughest technical problems.
To cut down on back-and-forth and give you the best possible experience, we provide our ad-hoc tech support through the Live Support Session format. We’ll hop on a Zoom call, get to the bottom of your website issues and you will walk away with a recording of the session and documentation of what we learned, planned and implemented during our time together.
